Do you ship to my country?
If you are in any of the these countries:
The USA, Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, England, Germany, Greece, Hong Kong, Ireland, Italy, Japan, Mexico, Netherlands, Portugal, Northern Ireland , Puerto Rico, Russia, South Korea, Scotland, Spain, United Kingdom, Portugal, Norway, Netherlands, Sweden, or Switzerland.
Click on Proceed to checkout to check out.
International orders using either credit cards or PayPal accounts that cannot be verified by either Visa/MC/Amex or do not have PayPal verified accounts with the same ship to address will be required to fill out and send documentation proof of identity please go to this page to view requirements: http://www.angelicdreamz.com/INTERNATIONAL-VERIFICATION_ep_94-1.html You will be notified if this is necessary via email.
If you are in one of these countries USA, Australia, Belgium, France, England, Germany, Hong Kong, Ireland, Italy, Mexico, Northern Ireland , Puerto Rico, Spain or the United Kingdom, Please create an account by clicking the "My Account" link at the top left hand side of our site. During signup we'll ask for your shipping address details including country.
If your country is not in the drop-down menu of available countries, you will be not able to checkout without needing to register an account on our site. Please contact us via email. CLICK HERE
What are my payment choices?
During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
A NOTE ABOUT BROKERAGE FEES:
In addition to having to pay any duties and taxes on your merchandise when it arrives, if you choose a ground service for shipping, you may have to pay Brokerage fees for your package. Choosing Air Service such as UPS Expedited, the Brokerage fees are pre paid, and you will only have to pay Tax and Duty if any. These fees are at the discretion of your Government and are not in our control.
EFFECTIVE 01/24/2013 Shipments Via UPS Standard Ground Service to CANADA
All shipments via UPS Standard Ground now from us will include Brokerage fees, previously only Worldwide Expedite service included brokerage. Now all shipments sent from Angelic Dreamz under $200 shipped UPS Canada Standard Ground include Brokerage fees. This is a savings of 20-$50 in fees. This is not a standard UPS Service, this is something we negotiated with UPS to pre pay for the brokerage at a flat rate so you would not be hit with brokerage fees.
When will my order ship and what are my shipping charges?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
ALSO PLEASE NOTE: International shipping is calculated based on weight, the actual shipping cost may vary once the items are packed into a single box. We reserve the right to charge you the difference in shipping cost if once the items are weighed and packed they differ from the cost you were billed online. We will make email attempts to contact you and inform you of any additional charges, if we have not heard back within 48 hours the package will be shipped and you will be charged the difference.
What is the return policy:
Please see our Terms & Conditions for complete details regarding our return policy.If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.